The little rolls (especially the middle ones) were partly covered with paper fibres. You can roll the rolls by rolling the big grey roll. I used a rounded kind of screwdriver covered with a damp cloth, trying to avoid to scratch them. It's not easy to clean them because the little rolls move backwards when you touch them. This is where the paper passes just before it's getting printed. After many hours cleaning the outside and inside of the printer, the real solution for me was: cleaning the little plastic rolls (12!) behind/under the bigger and long grey rough metallic roll behind the print head. I had the same kind of problem with a Brother MFC-6710DW, only three years old and not using it daily. My model is different, but maybe my remedy can give you and others inspiration.
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